Japan Tokyo Tours

• Japan: Typhoon season is June–October. Winter travel may involve heavy snow in northern regions.

• China: Summer heat and air pollution can affect health in some cities. Stay hydrated, check local weather, and avoid high pollution days.

We have a 24/7 emergency response system. In the event of a medical complication, our local team will immediately coordinate with the partnered hospital to arrange timely treatment and provide professional guidance. We will also assist you in handling relevant procedures in accordance with the terms of your travel insurance policy, including supporting the application for medical transfer if required.

Most Australian private health insurance policies do not cover medical expenses incurred overseas. We recommend you contact your insurance provider directly to confirm the coverage details. Travel insurance with medical protection is a necessary option for your trip, and we can provide a list of recommended insurance providers for your reference.

Airlines typically release flight schedules around 10–11 months before the travel date.
Since Three Bears Travel does not book flights on behalf of customers, we recommend arranging your flights as soon as your tour dates are confirmed. Booking early often provides better availability and pricing. You may choose any airline or route that best suits your travel plans.

• Carry a basic travel health kit including painkillers, antiseptics, motion sickness remedies, and any personal prescriptions.
• In Japan, hospitals and clinics accept international visitors; English-speaking services are available in major cities.
• In China, large hospitals in cities often have international departments, but outside urban areas, English may be limited. Consider travel insurance that covers medical evacuation.
• Three Bears Travel support: You can contact your guide or our 24/7 customer service team (support@threebearstravel.com.au) anytime for assistance locating medical care or handling emergencies.

Yes, we highly recommend having a companion to provide you with emotional and daily support during your trip. We can arrange accommodation, transportation and local support services for your companion at preferential rates, ensuring that your companion has a comfortable and convenient stay while accompanying you for medical treatment.

Processing times vary depending on your nationality and visa type. We recommend applying at least 1–2 months in advance and checking official websites for current timelines.

We fully recognize the high standard of Australia’s healthcare system. Our partnered top-tier Chinese hospitals, including Grade A tertiary hospitals and JCI-accredited institutions, meet international medical standards for numerous specialist treatments and elective procedures. Key advantages include no long waiting lists for elective care, access to advanced clinical technologies, and extensive clinical experience of medical teams in handling complex cases.