FAQS & Helps

Meal arrangements vary depending on the specific tour. Each itinerary page clearly outlines which meals are included so you can plan with confidence.

Some tours may provide selected meals at local restaurants, while others offer more flexibility for you to explore food options on your own. For custom tours, meal inclusions can be tailored to your preferences.

Please refer to the day-by-day itinerary on each tour page for the exact meal details.

B = Breakfast, L = Lunch, D = Dinner.

Most travellers come from Australia, New Zealand and the UK, though occasionally English-speaking guests from other countries join our tours.

Yes. Minors may require parental or guardian consent and additional documentation. Check the official visa guidelines for your nationality.

Different tour types have different minimum traveller requirements. Each itinerary page will clearly indicate the minimum number of travellers needed for that specific tour to operate.

If your group does not meet the minimum number but you would still like to travel, we are happy to arrange a Custom Tour tailored specifically to your preferred dates, group size and interests. Simply contact us with your requirements, and we will create a personalised itinerary for you. 

Besides your visa, it’s recommended to have:

• Return flight tickets
• Accommodation information
• Proof of sufficient funds

Always check official sources before your trip, as regulations may change.

Processing times vary depending on your nationality and visa type. We recommend applying at least 1–2 months in advance and checking official websites for current timelines.

• Carry a basic travel health kit including painkillers, antiseptics, motion sickness remedies, and any personal prescriptions.
• In Japan, hospitals and clinics accept international visitors; English-speaking services are available in major cities.
• In China, large hospitals in cities often have international departments, but outside urban areas, English may be limited. Consider travel insurance that covers medical evacuation.
• Three Bears Travel support: You can contact your guide or our 24/7 customer service team (support@threebearstravel.com.au) anytime for assistance locating medical care or handling emergencies.

• Japan: Japanese Yen (JPY). Cash is still widely used, especially in smaller shops, rural areas, and temples. Credit cards are commonly accepted in major hotels, department stores, and restaurants in big cities.
• China: Chinese Yuan (CNY / Renminbi). While cash is accepted, mobile payments like Alipay and WeChat Pay are widely used. Some international credit cards may not work in smaller shops, so it’s advisable to carry some cash or use mobile payment apps.